Telecommunications Regulatory Commission of Sri Lanka


Short Codes in 19XX and 18XX Range

Guidelines for Assignment of 19XX and 18XX Range Short Codes

  1. Fees
    1. Rs. 600,000 + taxes for a period of one year and renewable at an annual fee of Rs. 600,000 + taxes
  2. Eligibility
    2. Only Government Organizations* are eligible to apply for short codes in 19XX or 18XX range. * Government or Semi - Government Institutions
  3. Application
    3. Duly completed Application Form should be submitted to the Network Division of Telecommunications Regulatory Commission (TRC) along with necessary supporting documents as specified in the application form.
    4. An applicant may propose 5 preferred short codes in this range. TRC is not bound to assign the preferred code. (Preference should be indicated in the application form.)
    5. The applications will be processed on first come first serve basis.
    6. TRC reserves the exclusive right and authority to change the assignment procedure from time to time.
  4. Terms & Conditions
    1. The assignment of short code shall be on non-exclusive basis and the short code assigned can be withdrawn by the TRC with one month notice to the assignee
    2. The short code assigned cannot be transferred, disposed, leased or re-assigned and such transfer, disposal, lease or re-assignment shall be void and the short code so transferred, disposed, leased or re-assigned shall be withdrawn by TRC and assignment shall be cancelled.
    3. The short code assigned should be used only for the services/purposes of the organization specified in the application. Short Code should not be used for the services/purposes of any other organization. In case if such case is found, the short code will be withdrawn.
    4. The application for renewal should be submitted 30 days before the expiry of the current period.
    5. The telephone number provided under Section 3 (b) of the application is not allowed to change until one year from the date of the application.
    6. If there is any change of information provided in the application, any such change should be informed to TRC immediately.
    7. If the assignee surrenders the short code to the TRC, TRC shall cancel the assignment and the fees paid to the TRC for that period will not be refunded.
    8. The short code assigned should be used within three (03) months from the date of assignment.
    9. Annual fee paid for a short code will not be refunded in any case.
    10. Short code assigned for use can be cancelled and withdrawn by TRC in the event of
    • The assignee fails to use it within three(03) months from the date of assignment.
    • Annual fee is not paid before the commencement of next period.
    • Breach of any terms & conditions set out in the assignment letter
    • Any changes made to the National Numbering Plan
    • violation of provisions of the Telecommunications Act No. 25 of 1991 as amended or Rules, Regulations, directives, decisions etc. made thereunder
    • Unlawful use

List of Four Digits Short Codes in 19XX & 18XX series

Application