|Complaints may be made to the Commission under any one or more of the following categories:|
• Telephone service disconnections
• Deterioration in the quality of service
• Problems related to installation of telecommunication lines & posts.
• Fault repair
• Transmitting messages of an indecent, abusive, obscene, seditious, scurrilous, threatening or grossly offensive character
• Matters related to Internet connections and services.
• Matters related to Terrestrial/ cable/ Satellite TV
• Billing disputes
• Failure to provide the service within an agreed period of time after receiving the full payment from the customer.